← Back to Celestia
Celestia Accessories

Refund & Exchange Policy

Last updated: 11 August 2026

All product purchases at Celestia Accessories are final. Once an order is placed and confirmed, we do not offer refunds, returns, or exchanges.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery via WhatsApp and we will work with you to resolve the issue.

Gift Vouchers

We also sell physical gift vouchers in any amount, available in-store. Vouchers are valid for two weeks from the date of purchase and can be redeemed toward any product in-store.

Questions

If you have any questions about this policy, please contact us: